The data center has high-bandwidth private transport network connections. The local fiber connectivity is redundant with three fiber rings with dual entry points from Optical Carrier-12 (OC-12) hardware.

We have demonstrated 99.999% network availability, which means that the network will be down no more than 5 minutes a year — as close to perfect as you can get.

The data center is monitored for all aspects of operational security, and environmental conditions. It is equipped with state-of-the-art security and environmental monitoring systems. These systems include:

• Card readers
• PINs
• Biometrics
• Multiple sensors for intrusion detection

Additional sensors detect variations in temperature and humidity, as well as smoke and other changes in critical system environments.

There is also an on-site network operations center (NOC) that is staffed 24 hours a day, 7 days a week with network operations personnel. The NOC monitors the entire network for efficiency, congestion, and network errors. NOC technicians can re-route traffic and respond to any alarms that might occur.

The data center is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center. Each generator has a fuel tank capable of running for a minimum of 48 hours at full capacity. Service agreements from local fuel vendors guarantee priority refueling in the case of long-term power outages.

The redundant HVAC system keeps the average temperature in the Data Center at 70 degrees F (+/- 2), ensuring a consistent operating atmosphere for all servers. Additional sensors detect variations in humidity and keep the average humidity at 50% (+/-3).